菁英士林補英文│道歉只會Say Sorry? 6個完美道歉技巧，讓你重新贏得人心 @ TOEIC,TOEFL,IELTS,全民英檢,SAT,菁英英日語-士林分校

人與人相處難免會有摩擦

道歉的方式百百種，出門在外，還是只會Say Sorry?

英語最常使用的道歉短句

1.I'm terribly sorry about that. 為此我非常抱歉
2.I must apologize! 我必須道歉！.
3.I hope you will excuse me. 希望你能原諒我
4.You have my sincere apology. 我誠心誠意向你道歉
5.Please accept my sincere apology. 請接受我誠心誠意的道歉
6.I can't tell you how sorry I am. 我真的是很抱歉
7.You cannot believe how sorry I am. 你不知道我感到多麼抱歉
8.I just don't know what to say. 我真不知該說什麼好
9.How do I make this better? 我要怎麼補償錯誤，讓事情好轉？
10.I can't hold on without somebody's assistance.
沒有人幫忙，我就堅持不住了。

道歉的學問

Sorry、Apology、Apologize的差別

	Sorry	Apology / Apologize
意思	除了是「抱歉」的意思以外，也可以表示「遺憾」	apology (名詞) 或是 apologize (動詞) 就是非常正式的道歉。
例句	I am sorry to say we decided to hire someone else.	We have got to apologize for slavery.
中譯	我很遺憾地通知您，我們決定雇用他人。	我們應就蓄奴制度道歉。

Randy Pausch正確示範和NG的道歉方式

合適的道歉

NG的道歉

What I did was wrong.

我做錯了。

I’m sorry you feel hurt by what I’ve done.

我很抱歉我做的事讓你有受傷的感覺。(這口吻表示道歉的人根本不想做補救措施。)

How do I make this better?

我要怎麼補償錯誤，讓事情好轉？

I apologize for what I did, but you also need to apologize to me for what you’ve done.

我很抱歉我做錯了，但是你也應該就你做錯的事跟我道歉。(這根本不是道歉，而是要他人跟自己道歉!!!)

實用道歉英文例句

(1) I’m sorry I spoke harshly. I know I’ve hurt your feelings and I’m so sorry for that. 我很抱歉我話講得很重，我知道我傷害了你的感情，我真的非常抱歉。

* harshly當副詞用是「嚴厲地」、「刺耳地」

* harsh words「刺耳的言語」
* hurt one’s feelings 是「傷害某人的感情」

(2) I was wrong to speak to you in that tone. I shouldn’t have reacted like that. 我用那種口吻跟你說話是不對的。我不應該這樣回應。

(3) I keep losing my temper and I know that’s not right. Can you think of anything that could help make sure this doesn’t happen? 我一直發脾氣，我也知道這樣不對。你可以想點方法幫我不再重蹈覆轍嗎？

(4) I’m so sorry I spoke harshly. I know this hurts you. Will you please forgive me? 我對於講了這麼難聽的話真的感到很抱歉，我知道我傷害你了，可以請你原諒我嗎？

(5) I can’t believe I made such a mistake. Please tell me what I can do to make it up to you. 我不敢相信我竟然犯了這個錯，請告訴我可以怎麼補償過錯？